Email (preferred)
General problems or queries
support@foreshore.net
To report instances of net abuse
abuse@foreshore.net
Emails sent into any of the above addresses will go into our Request Tracking system to ensure that they can be tracked and dealt with by the appropriate resource. You will receive an automated response to your email which allocates a ticket number. Please reply to this email to update your call if required, and ensure you quote your ticket number reference should you need to call us to follow up on your request.
Telephone
24 hour telephone support is available by calling +44 (0) 1534 752310.
If your support request is urgent, please send an email request in so that we have the details and then follow up with a telephone call where possible. Please note that any support requests that involve configuration changes must be made by email so that a request ticket is raised to ensure that we can maintain a record of all support requests.